QRS Diagnostic - Support Programs

QRS Support Programs

New QRS medical devices come with a 3-year limited hardware warranty. In addition, you also receive a FREE year of Standard Support. After one year you can purchase Extended Support for your device to ensure you continue to
receive the best support offered in the business.

Receive a 10% discount when you extend your support prior to it expiring.

To purchase support contact the Technical Support department.

	Standard Support	Extended Support	Ala Carte Support for Registered Customers
Price:	FREE	15% of MSRP (1-2 Devices) 12% of MSRP (3+ Devices)	Per Incident
Duration:	1-year	1-year	Per Incident
Workstation Software Upgrades & Patches:			$500
Technical Support:(Phone, Fax or Email)			$65 Per Incident
IDMS Database Support:			$100/Hour
General "How to" Question:			FREE
Access to Online Knowledge Base:			FREE
Lead Wire and PC Cable Warranty:			$285 + Shipping
Loaner Device:		Overnight Delivery	$100 + Shipping
Annual Device Calibration: Includes Calibration & Cleaning)			$100 + Shipping
*Hardware Obsolescence Guarantee:			Not Available Ala Carte

Hardware Warranty Extension (PN Z-5000-2705)
Customers can extend the hardware warranty by 1-year for Stand-alone devices.

*Additional fees apply.