Support Overview


It is our goal to provide the best support possible. You can request support and get answers to some of the most commonly asked questions:

Product Registration: complete the online form to become a registered customer.

Support Programs: learn about the various support programs offered to our customers.

Service Centers: locate the closest service center to you.

Request an RMA#: complete the online form to request an RMA#.

Warranty: learn about the hardware and software warranty for your device.

FAQs: get answers to the most commonly asked questions.

Compatibility: get an up-to-date list of equipment that is not compatible with your device.

Knowledge Base: get troubleshooting steps for the most common problems encountered (registered customers only - no purchase necessary to register).

Free Software: download free software to complete your system (registered customers only - no purchase necessary to register).

Patches: download software patches (registered customers only no purchase necessary to register).

Members Only: download software upgrades (support plan members only).